Operation Manager (Chennai)

Start Date

Starts Immediately

CTC (ANNUAL)

Market-competitive salary Competitive salary

Experience

5 year(s)

5 year(s)

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Not Provided

Posted today

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About the job

Job description

Post: Operation Manager (Chennai)

Industry: Leading Parcel Service / Logistics

Location: Chennai

Experience: Minimum 5 years in Parcel Service -Operations in leading parcel service companies preferred.

Key Responsibilities:

1. Operations Management

Oversee daily operational locations in Chennai.

Ensure efficient parcel movement, timely dispatch, delivery, and route optimization.

Establish and monitor SOPs to maintain service quality, TAT, and customer satisfaction.

Coordinate with hubs, branch offices, franchise agents, and ground staff.

2. Franchise Network Management

Manage, support, and monitor franchise partners.

Ensure franchise adherence to operational guidelines and business performance targets.

Conduct regular meetings, audits, and service quality checks.

Support franchisee onboarding, training, and performance improvement.

3. Team Handling & Staff Management

Plan workforce allocation, productivity improvement, and performance monitoring.

Provide training, motivation, and guidance to ensure operational excellence.

4. Business Development & Revenue Growth

Identify new business opportunities, partner development, and volume growth.

Work closely with senior management to achieve monthly and annual revenue targets.

Implement strategies to improve market share and customer base.

5. Travel & Field Operations

Conduct field audits,



client visits, and franchise reviews.

6. MIS, Reporting & Compliance

Prepare daily/weekly/monthly MIS related to operations, service levels, performance metrics, and revenue.

Key Skills Required:

Strong leadership and people management skills

Hands-on experience in logistics/courier/parcel operations

Excellent communication and franchise management abilities

Ability to work under pressure and handle large teams

Strong analytical and problem-solving skills

Target-driven with strong business acumen

Qualifications:

Any Graduate (MBA preferred)

Minimum 5 years of experience in parcel operations required.

Salary:

Maximum gross up to 7 LPA

If your experience suits our JD,Pl share your updated resume to (phone hidden)

Role: Operations Manager

Industry Type: Courier / Logistics

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 5 years of experience

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: Competitive salary

Number of openings

1

Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

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📌 Operation Manager (Chennai)
🏢 THE BANYAN HR CONSULTS CHENNAI
📍 Chennai