Working experience: No Experience

About usTasks Expert is a managed virtual assistant company serving clients across the US, UK, UAE, Canada and Australia. Our support team is the first voice clients hear — and often the reason they stay.Role snapshot- Location: Remote (India) / Kalyan office optional- Duration: 3 months- Commitment: 20–25 hrs/week- Shift: Partial overlap with US/UK hours required- Type: Unpaid learning internship — certificate, LOR, and PPO for top performersWhat you'll do- Respond to client queries over email, WhatsApp and live chat- Log,



track and follow up on tickets until they're actually closed- Coordinate between clients and the VAs assigned to them- Handle onboarding questions for new clients on the Tasks Expert 2.0 portal- Maintain the FAQ/help documentation as current issues come up- Flag recurring problems to the operations team instead of just patching themYou should have- Clear written and spoken English — this is the core requirement- Patience and a calm tone under pressure- Basic comfort with Google Workspace, WhatsApp Business, and any CRM/helpdesk tool- Reliable internet, laptop, and a quiet space for calls- Willingness to work across time zonesGood to have- Prior BPO, chat support, or client-facing experience- Exposure to helpdesk tools (Freshdesk, Zendesk, HubSpot)- A second languageWhat you get- Internship completion certificate- Letter of recommendation based on performance- Direct training from our operations leadership- Pre-placement offer for consistent performers- Real exposure to international clients — not scripted call-centre work---

📌 Customer Support Specialist Intern (Madhya Pradesh)
🏢 Tasks Expert
📍 Madhya Pradesh