Job Description Chandigarh University is looking for an experienced Deputy Manager – Admissions to lead a high-performing counselling and admissions team.
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nThe role will be responsible for driving student enrolments and counselling operations , while managing and developing a team of Admission Counsellors / Team Leaders.
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nThe ideal candidate should have strong experience in admissions counselling, tele-sales, team management preferably within Education or EdTech.
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nKey Responsibilities
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- Lead, manage and mentor a team of Admission Counsellors / Team Leaders .n
- Monitor key metrics including calls, connect ratio, lead conversion, counselling, enrolments, revenue and productivity .n
- Set daily/weekly/monthly targets and ensure achievement through effective team management.n
- Monitor CRM usage, lead allocation, follow-ups and data hygiene.n
- Improve counselling scripts, objection handling, follow-up mechanisms and closure techniques.n
- Identify underperforming team members and implement performance improvement plans.n
- Coordinate with Marketing, Operations,



Finance and Academic teams to ensure smooth admissions.n
- Ensure a high-quality student/parent experience throughout the admission journey.n

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nCandidate Profile
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- Graduate/Postgraduate in any discipline.n
- 6+ years of overall experience in Education, EdTech or related functions.n
- Minimum 2–3 years of team-management experience .n
- Proven experience managing a sizeable counselling/Counselor team.n
- Robust track record of achieving admission, enrolment. n
- Experience working with CRM systems and sales dashboards.n
- Strong analytical, communication, negotiation and people-management skills.n
- Comfortable working in a high-volume, target-driven environment.n

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nPreferred Background
nCandidates from the following organizations/functions will be preferred:
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- Universities / Higher Education Institutionsn
- EdTech companiesn
- Online / Distanc

📌 Deputy Manager (Nagar)
🏢 Chandigarh University
📍 Nagar