Job DescriptionWe are Hiring | Customer Support Executive - Work from Home Location - Mohali (WFH) Shift - Rotational Shift (Including Night Shifts) Working Days - 5 days working | 2 rotational week-offs Qualification - HSC & Graduate (Freshers + Experience) Budget- Up to 18k ctc Immediate Joiners preferred Please note: Candidate needs to have their own system/laptop handy with them and should follow the system check criteria mentioned below- System: Core i5 8th Gen or above, 8GB RAM Windows - 10 and above Camera: Mandatory Internet Speed: Minimum 20 Mbps (Uploading & Downloading) Headset: Compatible USB headset with noise cancellation Suggested Brand: Big Passport (available online at reasonable prices) UPS: Mandatory - Minimum 2 Hrs. EDR Installation:
Mandatory Roles & Responsibilities: - Handle customer queries on calls (international customers). - Deliver accurate information, solve queries and ensure customer satisfaction. - Escalate issues when required. - Maintain high-quality service standards in all interactions. - Follow process guidelines and meet performance metrics (Domain Knowledge - BPO Voice/International Process/ Customer Service) Communication - Fluent English Communication skills Interested candidates can connect with HR for further details- HR Simran Contact: (phone hidden) Email:
📌 Customer Service Representative (Mumbai)
🏢 TP
📍 Mumbai
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