Job DescriptionAccount Manager – IT Staffing
nLocation: Bengaluru
nWork Mode: WFO – 5 Days
nExperience: 6–15 Years
nMust-Have:
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- Solid experience in IT Staffing / C2H – mandatory.n
- Proven experience in Account Management & Delivery within IT Staffing.n
- Experience managing enterprise / key / strategic accounts.n
- Strong client relationship and stakeholder management skills.n
- Ownership of end-to-end delivery, including requirements, submissions, closures and joinings.n
- Experience managing client escalations, SLAs, governance and delivery performance.n
- Ability to drive account growth, revenue and profitability.n
- Strong understanding of IT recruitment and staffing operations.n
- Immediate / short-notice joiners preferred.n

nKey Responsibilities:
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- Act as the SPOC for assigned strategic accounts and build strong client relationships.n
- Manage end-to-end staffing delivery and ensure achievement of agreed SLAs.n
- Work closely with recruitment teams to drive fulfilment and improve submission-to-joining ratios.n
- Track requirements, pipeline, closures and onboarding performance.n
- Handle client escalations and ensure timely resolution.n
- Conduct regular account governance and performance reviews.n
- Identify opportunities for account expansion and business growth.n
- Drive revenue and profitability while maintaining strong client relationships.n
- Coordinate with internal stakeholders to ensure smooth and consistent service delivery.n

📌 Key Account Manager (Vasanthanagar)
🏢 Quess IT Staffing
📍 Vasanthanagar