20 Aug
|
Brigade Group
|
Karnataka
20 Aug
Brigade Group
Karnataka
Job DescriptionJob Title: Deputy Manager – Residential Sales (Front-End)
nRole Purpose
nTo drive primary sales by engaging prospective customers at the front-end, converting qualified leads into site visits and bookings, while delivering a high-quality customer experience aligned to Brigade's brand standards.
nKey Responsibilities
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- Lead Engagement & Qualification:n
- Handle inbound and outbound leads, understand customer requirements, and effectively qualify prospects.n
- Site Visit Conversion:n
- Drive customer site visits through persuasive communication, follow-ups, and relationship management.n
- Sales Closure Support:n
- Present projects, value propositions, and pricing details to convert prospects into bookings, in coordination with closing managers.n
- Customer Experience:n
- Deliver a seamless and premium buying experience at pre-booking stage, ensuring robust brand recall.n
- Pipeline Management:n
- Track leads, follow-ups, and conversions through CRM systems (e.g.,
Darwinbox / internal CRM) with high discipline.n
- Market Intelligence:n
- Stay updated on market trends, competitor offerings, and customer preferences to improve conversion effectiveness.n
- Cross-functional Coordination:n
- Work closely with marketing, CRM, and site teams to ensure smooth customer journey from inquiry to booking.n
nKey Metrics (KPIs)
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- Lead-to-site visit conversion ration
- Site visit-to-booking conversionn
- Revenue / bookings achieved against targetsn
- Customer experience feedback at pre-sales stagen
nIdeal Candidate Profile
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- 5–12 years of experience in real estate / high-value salesn
- Strong communication and persuasion skillsn
- Customer-centric mindset with high energy and ownershipn
nReporting Structure
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- Reports to: Project sales headn
📌 Deputy Sales Manager (Karnataka)
🏢 Brigade Group
📍 Karnataka