20 Aug
|
Policybazaar.com
|
Chennai
20 Aug
Policybazaar.com
Chennai
Job DescriptionLocation: Perungudi, Chennai, Tamil Nadu
n(Walk-in Interviews only)(No virtual interviews)
nHow to Apply:
nIf you are interested in joining our team, please share your resume at or WhatsApp at (phone hidden)
nEmployment Type: Full time
nSalary range: ₹2.5 - ₹4LPA, depending on relevant experience.
nJob Description:
nPolicy Bazaar is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Executives. In this role, you will be responsible for managing customer inquiries and driving sales through various channels. This is a blended process position, offering a dynamic work environment where you can grow and develop your skills.
nResponsibilities:
n- Handle customer inquiries via phone.
n- Provide detailed information about our products and services.
n- Assist customers in making informed decisions about their insurance needs.
n- Maintain accurate records of customer interactions and transactions.
n- Resolve customer complaints in a professional and timely manner.
n- Collaborate with team members to improve customer satisfaction.
nRequirements:
n- Experience: 0-4 years in customer service or sales.
n- Excellent communication and interpersonal skills.
n- Ability to handle high-pressure situations and resolve conflicts effectively.
n- Basic computer skills and familiarity with CRM systems.
n- Strong problem-solving abilities and attention to detail.
n- High School Diploma and Bachelor's degree preferred.
nWorking Conditions:
n- 6-day working week.
📌 Customer Support Representative (Chennai)
🏢 Policybazaar.com
📍 Chennai