Job DescriptionPosition: Customer Support Executive
nCompany: Teleperformance
nEmployment Type: Full time
nAbout the Role
nTeleperformance is hiring dynamic and customer-oriented individuals for the role of Customer Support Executive. In this role, you will be responsible for handling customer interactions and ensuring a high level of customer satisfaction through effective communication and problem-solving skills.
nKey Responsibilities
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- Handle inbound and outbound calls, chats, or emails.n
- Resolve customer queries and provide accurate information.n
- Maintain a high level of professionalism and customer satisfaction.n
- Document interactions and update records in the system.n
- Meet performance metrics such as quality, productivity, and turnaround time.n
nEligibility Criteria
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- Excellent communication skills in English.n
- Basic computer knowledge is required.n
- Willingness to work in rotational shifts.n
📌 Customer Specialist (Karnataka)
🏢 TP
📍 Karnataka