Job DescriptionJob brief
n We are looking for a skilled sales operations executive to oversee the
nrelationships of the company with its most important clients. You will be
nresponsible for obtaining and maintaining long term key customers by
ncomprehending their requirements.
n The ideal candidate will be be apt in building strong relationships with
nstrategic customers. You will be able to identify needs and requirements
nto promote our company's solutions and achieve mutual satisfaction.
n The goal is to contribute in sustaining and growing our business to
nachieve long-term success.
nResponsibilities
n Develop trust relationships with a portfolio of major clients to ensure
nthey do not turn to competition
n Acquire a thorough understanding of key customer needs and
nrequirements
n Expand the relationships with existing customers by continuously
nproposing solutions that meet their objectives
n Ensure the correct products and services are delivered to customers in
na timely manner
n Serve as the link of communication between key customers and internal
nteams
n Resolve any issues and problems faced by customers and deal with
ncomplaints to maintain trust
n Play an integral part in generating current sales that will turn into long-
nlasting relationships
n Prepare regular reports of progress and forecasts to internal and
nexternal stakeholders using key account metrics