20 Aug
|
Mypursu
|
Indore
Job DescriptionWe are looking for enthusiastic and customer-focused Customer Support Executives with 2-3 years experience to join our team. The ideal candidate should possess excellent communication skills, be willing to work in rotational shifts, and be passionate about delivering exceptional customer service.
n Key Responsibilities:
nHandle customer queries via phone, email, chat, or other communication channels.
nResolve customer concerns promptly and professionally.
nProvide accurate information about products and services.
nMaintain detailed records of customer interactions.
nEscalate complex issues to the appropriate team when required.
nEnsure a high level of customer satisfaction by delivering quality support.
nFollow company policies and service standards.
n Requirements:
nGraduate in any discipline (preferred).
nFresher to 2-3 years of experience in customer support, BPO, or a similar role.
nWillingness to work from the office (WFO).
n
- n
- Comfortable working in rotational shifts, including weekends if required.n
📌 Customer Support Executive (Indore)
🏢 Mypursu
📍 Indore