Job DescriptionHi Folks,
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nWe are hiring for the below role with the leadinf Edutech Firm.
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n Role- Customer Relationship Manager (Key Accounts Manager) – BPO / Education Consulting
n Location: Chembur, Mumbai (Work from Office)
n Working Hours: Monday to Saturday, 2:00 PM – 11:00 PM
n Experience: Minimum 5 years in a BPO or customer-facing environment
n Compensation: Up to ₹4,50,000 per annum + attractive commissions and performance bonuses
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n About the Role
nWe are seeking an experienced and agile Customer Relationship Manager (Key Accounts Manager) to join our growing education consulting team. The ideal candidate will have a strong background in client handling within a BPO or customer service setup, excellent communication skills, and an interest in sales and relationship management.You will play a key role in guiding British and European studentswho aspire to pursue university education, ensuring a smooth and successful admission journey.
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n What will you actually do?
n1.Talk to students
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- Speak with students over phone/email.n




- Understand their requirements and answer their questions.n
- Keep regular follow-ups with them.n

n2.Convert interested students into admissions
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- These students are already counselled and interested.n
- Your job is to convince them to complete the admission.n
- You will have sales/conversion targets .n

n3.Check student documents
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- Check whether the student's profile and documents are complete.n
- Coordinate with the admin team for university applications.n

n4.Coordinate with universities
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- Submit applications.n
- Communicate with university representatives.n
- Schedule interviews and assessments.n

n5.Help students prepare
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- Guide students before university interviews.n
- Make sure they understand what they need to do.n

n6.Follow up until admission is completed
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- Once the university gives an offer, coordinate for finance/fee-related formalities.

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