Job DescriptionSenior Manager – Security Operations
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- JOB DESCRIPTIONn

nJob Title: Senior Manager – Security Operations
nDepartment: Engineering and Operations
nLocation: Mumbai
nReporting: Director, Global Security Operations
nJob Type: Full Time
nShift: US Hours
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- PRE-REQUISITESn

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- Passionate for securityn
- Hands-on experience with Security products and technologyn
- Robust people management skillsn
- Possess customer centric approach with empathyn
- Managed Network and Security "24x7" support experience on global large-scale networksn
- Strong communication, presentation and customer handling skillsn
- Ability to offer technical and experience-based advice to executives, colleagues and subordinatesn
- Proven ability on security automationn
- Technical expertise in multi-vendor environmentn
- Firewall: Palo Alto, Fortinet, Checkpointn
- VPN: SSL VPN Global Protect, Cisco Anyconnectn
- SASE: Zscaler ZIA, ZPA, ZDX, Palo Alto Prisman
- NAC: Aruba Clear Pass, Cisco ISEn
- Load Balancers: F5 BigIP LTM/GTM, Juniper, Netscalern




- SIEMn

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- RESPONSIBILITIESn

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- Manage Security Operations Center 24x7n
- Security Device Management for global enterprise large scale customern
- Manage team of Security Engineersn
- Handle Incident, Problem and Change Management as per ITIL frameworkn
- Handle technical escalationsn
- Manage ticket queue, participate in Severity 1 and Severity 2 ticketsn
- Create Service Improvement Programn
- Create and Present Root Cause Report for security incidentn
- Act as point of contact for large clientsn
- Proactively identify risks and vulnerabilities for security devices and drive vulnerability remediation programn
- Lead Patch Management process on all Security devicesn
- Act as lead for Security Incidents and owner for investigation as well as follow-up actionsn
- Build and present weekly/ monthly/ quarterly performance reports and measurement metricsn
- Design and execu

📌 Network Security Operations Manager (Mumbai)
🏢 NTT Global Networks
📍 Mumbai