20 Aug
|
Superleap AI CRM
|
Karnataka
20 Aug
Superleap AI CRM
Karnataka
Job DescriptionRole SummarynThe Technical Account Manager (Solution Architect) at Superleap serves as the strategic partner for enterprise customers, driving successful implementations and long-term customer success. This role is responsible for managing key client relationships, understanding business requirements, and designing scalable end-to-end solutions that deliver measurable business impact.
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nWorking closely with Forward Deployed Engineers, Product, and Engineering teams, you will translate complex business needs into clear technical execution plans, ensure seamless delivery, and act as the primary bridge between customers and internal teams throughout the implementation lifecycle.
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The Problem We’re SolvingnMost enterprise software fails not because of weak technology, but because of poor implementation — unclear requirements, misaligned expectations, fragmented ownership, and lack of strategic guidance.
nCompanies invest heavily in enterprise tools yet struggle to realize meaningful business value due to slow execution and broken communication across teams.
At Superleap, we bridge this gap by combining powerful AI-native CRM technology with structured delivery, strong solution architecture, and customer-first execution.
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nThis role exists to turn complexity into clarity ensuring customers feel aligned, confident, and in control throughout the implementation journey while driving measurable business outcomes at scale.
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Ideal Candidaten
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- Bachelor’s degree in Engineering, Computer Science, or a related fieldn
- 3–5 years of experience in B2B SaaS, solution architecture, technical consulting, implementation, or project delivery rolesn
- Strong stakeholder management and communication skills with the ability to engage enterprise clients confidentlyn
- Customer-first mindset with high ownership and empathyn
- Ability to think in systems and design scalable end-to-end workflowsn
- Robust documentation, planning, and organizational ab
📌 Technical Account Manager (Karnataka)
🏢 Superleap AI CRM
📍 Karnataka