Company Description
Grand Mercure Bengaluru Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major Techparks and key commercial & residential bubbles 212 Contemporary & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that can cater from 20 - 400 guests.
Features an all-day dining restaurant, cafe & alfresco, a fitness
centre, spa, swimming pool, an entertainment zone, library
lounge, art gallery and business centre
Job Description
Manages and coordinates all aspects of the group inventory management process PMS, Ensures all new, revised and canceled convention room blocks are entered accurately and timely and enters all group information in PMS. Completes daily review group pick-up report to monitor cut-off dates and group availability. Conducts daily inventory controls to release rooms, extend cut-offs and adjusts availability as determined in the sales contracts, group pick-up meetings, or as determined by revenue management.



Communicates with sales and revenue to ensure consistency and efficiency in group inventory management.
Attends revenue management, pick-up, pre-convention and other designated meetings as required.
Provides service recovery for reservations related guest complaints and provides feedback, if necessary, to the customer and other departments.
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Answer other hotel team member's questions regarding revenue management in a friendly and courteous manner.
Provide training to other hotel team members on reservations procedures and principles, as needed.
Ensure that all room’s statistics reports, Report of Operations, and any o

📌 Reservation Executive (Bengaluru)
🏢 AccorHotel
📍 Bengaluru