20 Aug
|
Sportslet
|
Hyderabad
20 Aug
Sportslet
Hyderabad
About Sportslet
Sportslet is a curated sports e-commerce and retail destination bringing together the world's top sports brands for players across India. Sportslet currently specialises in racquet sports through its dedicated online and offline stores.
Skills & Requirements:
Good communication skills in English & Hindi
Basic knowledge of MS Office (Excel, Word)
Ability to handle customer queries professionally via calls, emails, WhatsApp, and chat.
Strong problem-solving and interpersonal skills.
Ability to work in a rapid-paced e-commerce environment.
Key Responsibilities:
Handle customer inquiries related to orders, deliveries, returns, exchanges, and refunds.
Assist customers with product information, order tracking, and after-sales support.
Coordinate with warehouse and logistics teams for order-related queries.
Update customer interactions and maintain accurate records in the CRM/system.
Education: Any Graduate or Undergraduate.
Experience: 0–1 year of experience in Customer Support, Customer Service, or a similar role. Fresher’s with excellent communication skills are also welcome.
Must: Willingness to relocate or work from Aziznagar, Hyderabad
If you are interested, drop an email to Vinay, Head of Operations with title "My Application for Customer Support Executive" along with resume and confirming you are comfortable working from Aziznagar, Hyderabad.
📌 Customer Support Executive (Hyderabad)
🏢 Sportslet
📍 Hyderabad