We are looking for an experienced Reservation Executive to join our team and support end-to-end reservation activities efficiently.

Experience in the Reservation Department of a Travel Company / Travel Agency is a MUST.
Candidates without prior hands-on experience in travel-company reservations will not be considered for this position.

Responsibilities
1) Process reservation requests received from customers, travel agents, and internal sales teams.
2) Coordinate with hotels.
3) Check availability, negotiate rates where applicable, and confirm bookings.
4) Prepare and maintain booking confirmations, vouchers, invoices, and other reservation documents.
5) Coordinate with the Operations team to ensure smooth execution of confirmed bookings.
6) Handle amendments, cancellations, re-bookings, and refund-related coordination.
7) Maintain accurate reservation records and update booking status regularly.
8) Ensure all bookings are made within the approved rates and company policies.
9) Follow up with suppliers for pending confirmations and payments.
10)



Resolve reservation-related issues promptly and professionally.
11) Coordinate closely with the Sales Team to ensure packages are booked according to client requirements.
12) Maintain good working relationships with hotels and other travel suppliers.
13) Ensure timely communication with clients and travel-agent partners.
14) Assist in maintaining supplier rate sheets and reservation databases.

Qualifications
Mandatory: Prior experience in the Reservation Department of a Travel Company / Travel Agency.
Minimum 1–3 years of relevant travel-industry reservation experience preferred.
1)Good knowledge of hotel reservations and travel packages.
2) Knowledge of domestic and/or international travel destinations will be an advantage.
3) Valuable communication and negotiation skills.
4) Strong coordination and follow-up abilities.
5) Ability to work under pressure and meet deadlines.
6) Good knowledge of MS Office, especially Excel and

📌 Reservation Executive (Siliguri)
🏢 Exoticyatra Holidays
📍 Siliguri