Job Title: Executive - Operations (Corporate Travel)
Location: Malad, Mumbai
Job Type: Full time

About Us
'Karo Trip' is a leading Travel Management Company known for crafting unforgettable travel experiences. We are passionate about seamless service and are looking for a detailed-oriented Executive with experience in the Corporate travel/Hospitality sector to join our Operations team.

About the Role
We are seeking a highly organized and experienced Executive – Operations (Corporate Travel) to join our dynamic team. The ideal candidate will support the Operations team in overseeing day-to-day corporate travel activities, ensuring seamless, cost-effective, and policy-compliant business travel for our clients/employees. You will lead a team of travel consultants, manage vendor relationships, and ensure high levels of client satisfaction.

Key Responsibilities
• Operations Oversight: Manage daily travel operations, including air ticketing, hotel bookings, visa processing, and ground transportation, ensuring accuracy and efficiency.
• Team Leadership:



Supervise and mentor a team of travel consultants and coordinators to deliver exceptional customer service.
• Policy Compliance: Ensure all travel arrangements adhere to company travel policies (traveler safety, cost controls, and booking guidelines).
• Vendor Management: Build and maintain relationships with travel vendors (airlines, hotels, TMCs) to secure best rates and resolve service issues.
• Issue Resolution: Handle urgent, high-level, or emergency travel situations (disruptions, cancellations) promptly.
• Reporting & Analytics: Generate operational reports on spend, travel patterns, and KPI metrics (AHT, CSAT) for management.
• Process Improvement: Identify operational bottlenecks and implement improvements to optimize efficiency.

Required Skills & Qualifications
• Experience: Minimum 3–8 years of experience in corporate travel operations, preferably with at least 1-2 years in a supervisory/team leader role.
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📌 Travel Operations Executive (Mumbai)
🏢 KaroTrip
📍 Mumbai