Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Dynatrace Administration

Positive to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by proactively monitoring and analyzing various components of essential business systems. This role requires identifying issues promptly and delivering effective solutions to maintain system stability and performance. The position demands continuous engagement with complex environments to ensure seamless operation and support of critical applications, contributing to the overall success of business processes through diligent problem-solving and system oversight. Provide enterprise-wide observability strategy, architecture governance, and technical leadership for Dynatrace adoption across infrastructure,



applications, cloud platforms, digital experience, automation, and AIOps initiatives.

Roles & Responsibilities:

Define enterprise observability architecture and Dynatrace roadmap.

Lead large-scale Dynatrace SaaS deployments and migrations

Establish monitoring standards, governance, onboarding frameworks, and best practices.

Drive full-stack observability across environments : Applications , Infrastructure , Cloud environments , Logs , Digital Experience Monitoring (RUM/Synthetic).

Lead integration with ServiceNow, automation platforms, and enterprise tooling.

Design AI-driven observability using Davis AI, Smartscape, PurePath, and Automation Engine capabilities

Own platform health, scalability, license optimization, security, compliance, and capacity management.

Engage with executive stakeholders, vendors, architects, and application owners to drive business outcomes.

Professio

📌 Application Support Engineer (Bengaluru)
🏢 Accenture in India
📍 Bengaluru