Company Description
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is explicit: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.
Job Description
Work on Ticketing queues in the GDS-Sabre/Amadeus and take appropriate action.



Eg:fulfill tickets,process ADM's / Process ARC's / BSP's* etcØ Working on completing data quality checks and completing invoicing activities on multiple toolsØ Communicate with the vendors (Hotels, Airlines and Car Rental Companies) through outboundcalls/emails.Ø Adherence to defined KPI/SLA of the processØ Will work on a 24/7 shift schedule including graveyard shifts, weekends, and holidays.Experience/knowledge one and more GDS applications (Sabre, World span, Apollo, Amadeus orGalileo)- preferredØ Customer Service or travel backgroundØ Experience in any travel process /agency (preferred)
Qualifications
Graduation – School/ College GraduateØ Knowledgeable in MS OfficeØ Travel Diploma Certificate from IATA Authorized Institute. (preferred)

📌 Associate - Operations (Visakhapatnam)
🏢 Wns Global Services
📍 Visakhapatnam