Customer Success Operations (Bengaluru)

Customer Success Operations (Bengaluru)

20 Aug
|
Zintlr
|
Bengaluru

20 Aug

Zintlr

Bengaluru

Bangalore | In-offce
Fresher / 0–2 Year | B2B SaaS

About Zintlr

Zintlr is a fast-growing B2B SaaS platform that helps businesses discover, understand, and connect with their ideal prospects. We're building intelligent tools that make sales and business insights sharper, faster, and more actionable — and we're looking for driven individuals to grow with us.

About the Role

We're looking for a proactive, customer-obsessed Customer Success Associate to join our lean and high-impact CS team. You'll be at the forefront of the customer experience — handling support queries, managing CRM hygiene, and ensuring every interaction with Zintlr is seamless and valuable. This is a hands-on role where no two days are the same, and your work directly influences customer satisfaction and retention.

About Zintlr
Zintlr is a fast-growing B2B SaaS platform that helps businesses discover, understand, and connect with their ideal prospects. We're building intelligent tools that make sales and business insights sharper, faster,



and more actionable — and we're looking for driven individuals to grow with us.

About the Role
We're looking for a proactive, customer-obsessed Customer Success Associate to join our lean and high-impact CS team. You'll be at the forefront of the customer experience — handling support queries, managing CRM hygiene, and ensuring every interaction with Zintlr is seamless and valuable. This is a hands-on role where no two days are the same, and your work directly influences customer satisfaction and retention.

What You'll Do
• Manage inbound customer queries via email and chat, ensuring timely and high-quality responses
• Own day-to-day CRM operations on HubSpot — maintaining data accuracy, clean pipelines, and well-organized records
• Build and maintain a knowledge base by documenting FAQs and recurring solutions
• Support onboarding for recent customers, helping them get value from the product early
• Work closely with the CSM to flag issues, manage escalations,

📌 Customer Success Operations (Bengaluru)
🏢 Zintlr
📍 Bengaluru

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