Role Description

UST is seeking an experienced Transformation Delivery Manager to lead strategic technology transformation initiatives and large-scale fixed bid programs for a specific customer, account, or industry vertical. This role is accountable for delivery excellence, commercial performance, customer satisfaction, and business outcomes across a portfolio of transformation programs. The ideal candidate brings solid expertise in program delivery, digital transformation, fixed bid project management, customer engagement, financial governance, and operational excellence. The role requires experience managing multi-million-dollar engagements, distributed global teams, and enterprise-scale platform implementations. Preferred Domain Expertise Telecom Operations, AIOps, Network Operations Healthcare & HealthTech Platforms Banking, Financial Services & Insurance (BFSI) Key Responsibilities Transformation & Delivery Leadership Own end-to-end delivery of transformation programs, platform modernization initiatives, and large-scale fixed bid engagements.



Lead digital transformation roadmaps focused on cloud adoption, automation, AI-enabled operations, and platform engineering. Translate customer objectives into executable plans, measurable outcomes, and delivery milestones. Ensure delivery predictability, business value realization, and customer satisfaction. Act as the primary delivery leader responsible for program success. Program Delivery & Governance Manage complex fixed bid programs with accountability for scope, schedule, quality, cost, and contractual commitments. Establish delivery governance frameworks, KPIs, dashboards, and reporting mechanisms. Drive proactive risk, dependency, and change management practices. Ensure successful execution of modernization, migration, implementation, and transformation initiatives. Maintain compliance with organizational quality, security, and governance standards. Financial & Commercial Management Own P&L; responsibilities for

📌 Delivery Manager I (Thiruvananthapuram)
🏢 UST
📍 Thiruvananthapuram