About the job

Business Operations – E-commerce & Quick Commerce
Experience: 1–3 Years

Function: Business Operations / E-commerce / Supply Chain

Location: Bhandup, Mumbai.

About the Role

We are looking for a detail-oriented Business Operations professional to manage and scale our e-commerce and quick-commerce operations across Blinkit, Zepto, Swiggy Instamart, Amazon, and other platforms.

The role will own day-to-day channel operations, platform coordination, product availability, replenishment, order execution, and operational performance.

Key Responsibilities
Manage relationships with platform/category teams across Blinkit, Zepto, Swiggy Instamart, Amazon, etc.
Manage POs, dispatches, fulfilment, inwarding, and fill rates.
Monitor SKU availability, inventory levels, stockouts, and replenishment across dark stores.
Coordinate with warehouse, supply chain, sales, marketing, and finance teams for seamless execution.
Support and execute platform campaigns, promotions, visibility opportunities, and new launches.




Track and analyse key metrics including GMV, fill rate, SKU availability, PO status, inventory, and platform performance.
Maintain weekly trackers, identify operational gaps, and provide actionable insights.
Drive process improvements to enhance availability, efficiency, and channel growth.

What We’re Looking For

1–3 years of experience in Business Operations, E-commerce, Quick Commerce, Supply Chain, or FMCG.
Experience with platforms such as Blinkit, Zepto, Swiggy Instamart, Amazon, or Flipkart is preferred.
Strong understanding of inventory, order fulfilment, replenishment, and e-commerce operations.
Solid analytical, problem-solving, and stakeholder management skills.
Proficiency in MS Excel/Google Sheets; BI/dashboard experience is a plus.
Strong ownership, attention to detail, and ability to work in a fast-paced environment.

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