Product Solution Engineer

Why is this important?
Digital is growing exponentially. In just a few years, the billion people in India will be connected and consuming products and services digitally. This transformation is not only moving payments to digital form, it is opening doors to current kinds of businesses and consumer behavior that is transforming the finance industry.
Internet & mobile ecosystems are transforming commerce. While usage of credit instruments is growing steadily, the penetration of users purchasing with credit today is just 75 million. There are 400 million Indians with a private credit bureau score. Yet almost 300+ million don't own a credit instrument or credit-line to shop online.
At Juspay, the Credit Platform team builds products that make purchases affordable and/or help customers seek credit to better finance outcomes, whether for consumers completing a transaction, or for suppliers and distributors working with a brand / manufacturer or an e-commerce marketplace.




We are hiring people who care about solving problems fundamentally as merchant success team members who will closely work with our customer’s product managers and developers and ensure their success. It is a mix of engineering understanding, product understanding and above all customer empathy.

What does it take?
Drive the integration of Merchants and help to understand the problem and its cause by digging deep into data, logs, code and engaging with relevant stakeholders.
Imagine how the experience for customers & merchants needs to be and constantly work on making it happen. Enhance ways of merchant self-service and work towards faster onboarding.
Liaison with Product, Engineering, and Business teams to onboard the merchant and establish trust with the merchants by doing the right thing.
Be the doctor who doesn’t just hear symptoms from patients and give medicine for that but also pro-actively helps to prevent any future diseases
Be technically hands-on while resolving issues an

📌 Product Solution Engineer (Bengaluru)
🏢 Juspay
📍 Bengaluru