Job Description
We are actively hiring for the role of Customer support Representative (International Process).
Position Details
Work Schedule: 5 days a week
Required Skills: Excellent communication skills and atleast 1 years experience in International voice process
Freshers/Graduates with positive communication skills can apply
No Graveyard Shifts
Process: International
Incentives: No targets, attractive performance-based incentives
Job Responsibilities
Engage directly with customers via telephone
Respond promptly and professionally to customer inquiries
Resolve customer complaints and ensure a positive experience
Collect and evaluate all relevant information to manage customer concerns
Document inquiries, feedback, and complaints
Keep track of actions taken to address customer needs
Collaborate with internal teams to deliver seamless service
Follow up on customer interactions to ensure complete satisfaction
If you're interested and meet the criteria, feel free to reach out or drop your cvs at
[email protected]
This job is provided by Shine.com
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