Designation: Social Media Account Manager
Department: Marketing & Communication
Sub-function: Digital Marketing / Social Media
Experience: 5–9 Years
Location: Noida, Sector 90
Work Mode: Work From Office | 5 Days/Week
Employment Type: Full Time, Permanent
Role Category: Digital Marketing

About the Role
We are looking for a Social Media Account Manager to own client relationships for our US-based clients, coordinate deliverables across internal creative teams, and support content execution on Canva. This is an agency-style, client-facing role requiring direct experience handling US clients during overlapping evening hours.

Important: Candidates without agency background or international client exposure will not be considered.

Key Responsibilities
Client Communication & Support
· Communicate with clients based in the US during overlapping evening hours.
· Handle client queries, share updates, and ensure timely follow-ups.
· Participate in client calls and ensure smooth coordination of deliverables.




· Maintain qualified client relationships and ensure satisfaction through consistent communication.
· Coordinate with clients and internal teams until 10:00 PM IST to ensure timely updates, approvals, and task execution.

Internal Coordination & Task Management
· Work closely with design, content, video, and performance marketing teams.
· Share briefs clearly, track task progress, and ensure timely delivery.
· Maintain workflow clarity and manage deadlines across multiple clients.
· Ensure final deliverables meet quality standards before going live.

Creative Execution & Content Support
· Create and edit social media creatives using Canva, including basic video editing for reels and short-form content.
· Support content planning, scheduling, and publishing across social media platforms.
· Review captions, creatives, and content drafts to ensure alignment with brand guidelines.

Requirements — Must Have
· 5–9 years of experience in Social Media Management, Digital Mark

📌 Social Media Account Manager (Noida)
🏢 Alyssum Global Services
📍 Noida