Bijlipay (Skilworth Technologies Pvt. Ltd.) Location: Chennai (Work From Office) Function: Client Success / Partnerships Reports To: Head of Business Development

About Bijlipay
Bijlipay is a fintech offering offline merchant acquiring solutions, including Android POS devices, UPI QR Soundboxes, and white-label payment infrastructure. We partner with leading banks, fintechs, and payment platforms to power merchant payment acceptance across India.
Role Overview
We are looking for a Client Success Senior Manager to own the post-sale relationship with our large fintech and bank partners. This is a high-visibility role that sits at the intersection of technology, payments, and account management. The ideal candidate has a solid grasp of payment rails, POS/QR infrastructure, and API-driven integrations, and is equally comfortable in a boardroom review as they are in a technical escalation call.

You will be the primary point of accountability for partner health, deployment success,



and commercial expansion for a portfolio of strategic accounts — ensuring partners realize value from Bijlipay's product suite while identifying opportunities to deepen and grow the relationship.
Key Responsibilities
Partner Relationship Management
Own end-to-end relationship health for a portfolio of large fintech/bank partners post-contract signing
Serve as the primary escalation point for partner-side stakeholders across business, product, operations, and compliance teams
Build and maintain executive-level relationships with partner organizations, including regular business reviews (QBRs)

Technical & Payments Fluency
Understand and speak confidently to partners on POS/EDC deployment, UPI QR/Soundbox infrastructure, settlement flows, KYC/onboarding processes, and API integrations
Work closely with Bijlipay's product, engineering, and operations teams to troubleshoot partner-reported issues and drive resolution
Translate partner technical requirements into internal product/engineering asks,

📌 Client Success Senior Manager (Chennai)
🏢 Bijlipay
📍 Chennai