Location: Remote
Duration: 6 Months
Stipend: ₹10,000 – ₹12,000 per month
Experience: 6 months–1 year of internship or relevant hands-on experience preferred
About AskTalos
AskTalos is an AI-powered business automation and customer engagement platform helping businesses automate conversations, manage leads, engage customers, and improve sales productivity.
We’re looking for a Technical Support Intern who is technically curious, hands-on with modern AI tools, and enjoys solving problems.
This is an prospect to work with AI, APIs, SaaS, automation, Voice AI, WhatsApp, CRM, and real customer use cases — while developing both technical and communication skills.
What You’ll Do
Provide technical support to customers through calls, chats, WhatsApp, and other communication channels.
Understand customer issues and troubleshoot them independently wherever possible.
Work with APIs, integrations, webhooks, JSON, configurations, and technical workflows.
Troubleshoot issues related to WhatsApp, CRM, AI calling, and customer engagement platforms.
Identify, reproduce, document,
and escalate bugs to the relevant internal teams.
Work with AI tools such as ChatGPT, Claude, Gemini, and other emerging AI platforms for research, troubleshooting, content creation, and workflow improvement.
Create AI-generated images, creatives, content, prompts, and other business assets when required.
Explore new AI tools and understand how they can be applied to real business requirements.
Work closely with Product and Technology teams to resolve customer issues.
Maintain documentation of common issues, solutions, and support processes.
Continuously learn and understand how an AI SaaS product is built, integrated, supported, and improved.
What We’re Looking For
Currently pursuing or recently completed an Engineering degree.
6 months–1 year of internship or relevant hands-on experience is preferred.
Strong interest in AI, technology, SaaS, and automation.
Hands-on experience with ChatGPT, Claude,
📌 Technical Support Intern (Pune)
🏢 AskTalos
📍 Pune