Role Description This is a full-time, in office role for a Client Servicing Executive . The Client Servicing Executive will manage day-to-day client communication, understand client requirements, and coordinate internal teams to ensure timely delivery of digital marketing and reputation management campaigns. Responsibilities include preparing and presenting performance reports, tracking project timelines, handling feedback, and maintaining high levels of client satisfaction. The role involves supporting strategy discussions, identifying opportunities to upsell or cross-sell services, and ensuring that all client activities align with agreed objectives and brand guidelines. The Client Servicing Executive will also assist in resolving issues proactively and contribute to continuous improvement of processes and client relationships.
Qualifications
Strong client relationship management, communication, and interpersonal skills to interact effectively with diverse stakeholders.




Ability to coordinate with internal teams across digital marketing, creative, and technical functions to deliver projects on time.
Basic understanding of digital marketing concepts such as SEO, social media, content marketing, and online reputation management.
Solid organizational and time-management skills, with attention to detail in documentation and reporting.
Proficiency in MS Office or similar tools for creating presentations, reports, and tracking project progress.
Problem-solving mindset with the ability to manage multiple client accounts and handle feedback constructively.
Bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent practical experience.
Prior experience in client servicing, account management, or a similar role in a digital agency or marketing environment is preferred.

📌 Customer Service Representative (India)
🏢 Value4Brand
📍 India