We are building our team in Lucknow
As Brigadier Defence Academy prepares for the launch of our Lucknow centre, we are looking for a confident and student-focused professional to join our Admissions team.
Who are we looking for?
We are looking for someone who can become the first point of interaction between Brigadier Defence Academy and our students & parents.
The role requires someone who is:
Confident and comfortable speaking with students and parents
Fluent and professional in Hindi, with good working communication in English
Patient enough to understand a student's requirements before recommending a course
Comfortable making and receiving calls
Consistent with follow-ups
Presentable, organised and qualified at the front desk
Comfortable using WhatsApp, Excel/Google Sheets and basic digital tools
Willing to learn about defence career examinations and guide students responsibly
Target-oriented without compromising on honest counselling
What will the role involve?
Student & Parent Counselling
Understand the student's academic background and career objective
Explain BDA's NDA, CDS, AFCAT, SSB and Foundation programmes
Guide students and parents regarding course structure, batches, fees and admission process
Handle common questions and concerns during counselling
Calls & Lead Follow-ups
Call new enquiries generated through our marketing campaigns
Follow up with previous and interested leads
Handle incoming calls and WhatsApp enquiries
Schedule counselling sessions and campus visits
Maintain proper follow-up records
Follow up with prospective students until registration/admission
Front Desk & Admissions
Welcome and assist students and parents visiting the academy
Manage walk-in enquiries
Coordinate registrations and admission documentation
Maintain enquiry and admission records
Coordinate with the academic and management teams
📌 Front Desk (Lucknow)
🏢 Brigadier Defence Academy
📍 Lucknow
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