IoT and Automation Technical Support Engineer
Gurgaon | 1-2 Years Experience | Field & Remote Support

Please do not apply for the job if:
If you are not already residing in Gurgaon and the nearby area
If you are in IT automation. This is not an IT automation role. This is a mechanical automation role with PLC knowledge.
If you are an embedded IoT engineer.
If you are not an expert in PLC programming.

The Prospect
Join Renata AI as a Technical Support Engineer and get hands-on with real Industrial IoT, Vision AI, and Automation deployments at manufacturing plants across India. You'll install, configure, and troubleshoot PLC/HMI systems, sensors, and IoT devices for customers in the automobile ancillary, pharma, and industrial sectors — building deep, practical expertise in one of the fastest-growing areas of technology.
What You'll Do
• Provide remote and onsite technical support for installed IoT and automation solutions
• Program and configure PLC/HMI systems (Siemens, Renu, Mitsubishi, and similar platforms)




• Develop and troubleshoot Node-RED flows for data integration and automation logic
• Install sensors on industrial machines and configure them into PLCs/HMI panels
• Install IoT devices, gateways, and manage related networking and connectivity setup
• Travel to customer sites across India for solution installation and commissioning
• Document installation procedures, troubleshooting steps, and customer-specific configurations
• Coordinate with the engineering team to resolve escalations and improve solution reliability
What Your Week Looks Like
• Mix of remote support calls, panel/PLC programming, and onsite customer visits
• Site visits for new installations, commissioning, and periodic maintenance checks
• Collaboration with the presales and engineering teams on solution configuration
• Documentation of completed work and updates on ticket/issue status
What You Bring
Must-Have:
• 1-2 years of experience in IT, Automation, or Instrumentation
• Working k

📌 IoT and Automation Technical Support Engineer (Gurugram)
🏢 Renata AI
📍 Gurugram