Experience: 2-3 years
Location: Mumbai

About the Role
We’re looking for an E-commerce Operations professional to manage the day-to-day operations of our online business across marketplaces.
What You’ll Do
Manage day-to-day e-commerce operations including orders, inventory, catalogue and fulfilment.
Ensure products, pricing, offers and content are accurately updated across channels.
Coordinate with warehouse, logistics, customer experience and marketing teams to ensure smooth operations.
Monitor orders, returns, cancellations and delivery issues and ensure timely resolution.
Support product launches, campaigns and promotions across e-commerce platforms.
Track key e-commerce metrics and prepare regular reports.
Identify operational gaps and suggest ways to improve processes and customer experience.

What We’re Looking For




2-3 years of experience in e-commerce operations, preferably with a D2C/consumer brand.
Hands-on experience with quick-commerce and/or marketplaces.
Strong organisational and problem-solving skills.
Good understanding of inventory, order management and fulfilment.
Comfortable working with Excel/Google Sheets and basic data analysis.
Someone who is detail-oriented, proactive and comfortable working in a fast-paced startup environment.

Positive to Have
Experience in beauty, personal care, FMCG or other consumer brands.
Experience with marketplaces such as Amazon, Nykaa, Myntra, etc.
Familiarity with OMS, WMS or logistics platforms

📌 E-commerce Executive (Mumbai)
🏢 Secret Alchemist
📍 Mumbai