Position Overview The Head of Admissions and Communications is a strategic leadership role responsible for driving enrolment growth, delivering an exceptional admissions experience, and fostering strong parent relationships throughout the student lifecycle. The position ensures every prospective and current family feels deeply connected to Pathways World School’s values, academic distinction, and vibrant IB community culture.

The ideal candidate will bring 12–15 years of professional experience, including a minimum of 5 years in a senior client-facing leadership role across Admissions, Sales, Marketing, or Client Relationship Management within premium K–12/international schools or high-touch service industries such as hospitality, aviation, luxury brands, or wealth management. The role requires a poised, articulate, and people-centric qualified with exceptional communication, relationship-building, and consultative sales skills. A fast learner with strong emotional intelligence and the ability to engage meaningfully with diverse parent communities will thrive in this position.





Lead the complete admissions experience - from inquiry, counselling, assessments, conversion, and enrolment, to onboarding.

Develop and execute the annual Admission Strategy to meet enrolment targets across PYP, MYP, and DP.

Data-Driven Enrolment Strategy

Leverage data analytics to track pipeline performance, monitor conversion metrics, segment audiences, and strengthen forecasting.

Present weekly/quarterly dashboards to the School Director and Corporate Leadership with insights on enrolment performance, market trends, and competitor behaviour.

Evaluate and refine marketing and outreach initiatives using data-led insights to optimise ROI.

Manage escalations with composure, empathy, and timely resolution with the academic and boarding team.

Communication

Support the School Director in drafting, reviewing, and refining strategic communications to parents, staff, and external stakeho

📌 Head of Customer Communications (Gurugram)
🏢 Pathways World School
📍 Gurugram