Operations Associate

Are you passionate about problem-solving and creating exceptional customer experiences? If you're eager to learn and grow in operations, we want you to join us

Location: Hybrid (Full time, Bangalore) - Weekly travel to offices

CTC: ₹10,000 - 15,000 per month

Start Date: Immediate

About Kustodian
Kustodian is on a mission to revolutionize end-of-life planning in India. We're building the country's first comprehensive FinTech platform, making the process easier and more approachable for families. We're a passionate team of innovators dedicated to creating a positive social impact and changing the conversation around death and legacy.

The Role
As an Operations Associate at Kustodian, you'll gain hands-on experience in keeping our platform running smoothly and our clients happy. You'll work closely with our team to streamline processes, optimize asset management, and provide top-notch support. You'll also have the opportunity to collaborate with our founders on exciting new challenges, including weekly travel.

What you will do and learn:




As an Operations Associate at Kustodian, you'll gain valuable experience in:
Process Optimization: Develop and implement solutions to streamline workflows and enhance the client onboarding experience.
Client Support: Assist with managing client needs, ensuring accurate and accessible information within the platform.
Operational Excellence: Contribute to the development and implementation of strategies to improve overall efficiency.
Regularly visit the EPFO office (approximately one visit per week) to facilitate necessary documentation, follow-ups, and relationship building.
Gain insights into the industry through direct interactions with government offices.

We're looking for someone who:

Problem Solver: You thrive on finding solutions and improving processes.
Detail-oriented: You have a keen eye for detail and a passion for efficiency.
Learner: You're eager to learn and grow in a fast-paced environment.
Fie

📌 Operation Associate (India)
🏢 Kustodian.life
📍 India