IT Manager
Location: Goregaon East, Mumbai | Work Mode: On-site | Employment Type: Full-time | Experience: 7–12 Years
About Crystal Group
Crystal Group is a leading cold-chain, logistics and supply-chain solutions company with over 60 years of industry experience. Our business includes temperature-controlled logistics, warehousing, reefer containers and end-to-end supply-chain solutions.
About the Role
We are looking for an experienced IT Manager to lead the organization's IT Infrastructure, IT Operations, Cybersecurity, Business Applications and Technical Support functions.
The role will work closely with senior management, internal teams and technology partners to ensure reliable, secure and efficient IT operations across corporate and operational locations.
Key Responsibilities
Manage IT infrastructure and operations, including servers, networks, desktops, laptops, Wi-Fi, VPN, firewalls, switches and other IT systems.
Lead IT support and ensure timely resolution of hardware, software, networking and system-related issues within defined SLAs.
Manage cybersecurity,



endpoint security, access control, data protection, backup and disaster recovery.
Manage and support business applications including ERP, CRM, HRMS, accounting and operational systems.
Lead IT projects including system implementations, upgrades, migrations, automation and technology transformation.
Manage IT vendors, AMCs, software licenses, cloud services, hardware procurement and technology contracts.
Develop and implement IT policies, SOPs, security controls and technology processes.
Lead and mentor the IT team while ensuring effective IT support across multiple locations.
What We're Looking For
7–12 years of experience in IT Infrastructure, IT Operations, Systems Administration or IT Management.
Robust hands-on knowledge of networking, servers, LAN/WAN, VPN, Wi-Fi, firewalls, switches and IT infrastructure.
Good understanding of cybersecurity, endpoint security, access management, data backup and dis

📌 IT manager (Mumbai)
🏢 Crystal Group
📍 Mumbai