Senior Manager – Marketplace CRM and Seller Platform (Bengaluru)

Senior Manager – Marketplace CRM and Seller Platform (Bengaluru)

20 Aug
|
Lowe's India
|
Bengaluru

20 Aug

Lowe's India

Bengaluru

About Lowe’s
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2024 sales of more than $83 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

At Lowe's India, we are the enablers who help create an engaging customer experience for our $90+ billion home improvement business at Lowe's. Our 4000+ associates work across technology, analytics, business operations, finance & accounting, product management, and shared services. We leverage new technologies and find cutting-edge methods to ensure that Lowe's has a competitive edge in the market.



To know more about Lowe's India, visit Lowes.co.in

Job Summary
The Senior Manager - Marketplace CRM and Seller Platform will own the strategy, governance, feature build, implementation, and ongoing optimization of the Lowe’s Marketplace Salesforce ecosystem across the end-to-end seller lifecycle. This leader will be responsible for delivering a best-in-class Salesforce experience that enables Business Development, Seller Onboarding, Seller Management, Seller Operations, and Seller Support to efficiently acquire, onboard, support, and grow Marketplace sellers.

This role owns two critical Salesforce functions, along with the development and roll-out of any future functionality and system integrations:

1.Marketplace CRM, which manages the seller journey from prospect through long-term account management

2.Seller Resource Center, which enables sellers to self-serve through Knowledge Articles and engage directly wi

📌 Senior Manager – Marketplace CRM and Seller Platform (Bengaluru)
🏢 Lowe's India
📍 Bengaluru

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