About the role
This is an exciting chance to be a foundational member of Rippling’s IT Implementation team

As an Implementation Specialist, IT you will partner with our largest customers (US and Global). You will be working with our customers’ IT departments to understand their requirements and guide/train them to adopt our Apps, Devices, Identity, and Inventory Management Solutions. You will manage an evolving book of business and be the internal go-to for all things related to Rippling’s IT solution.

The IT implementation team at Rippling is growing, along with our focus on our IT solutions. This role offers a unique opportunity to not only work with our largest customers but also work cross-functionally to improve our product, adoption, and customer experience for IT.
What you will do
Become an expert on Rippling’s IT offering- You’ll be a go-to resource for our clients within 30 days and an IT subject matter expert for your Rippling colleagues within 60 days.
Be a trusted implementation partner to our clients:




You’ll need to understand the client’s current technology requirements as it relates to Rippling.
You’ll need to guide the customer to install and adopt Rippling’s IT solutions
You’ll need to train the customer on Rippling IT products
You’ll work closely with Implementation and the rest of the Customer Experience organization to ensure the client is set up for success.
Partner with our Solutions Consulting, Implementation, and Product teams to evolve our process and product
Develop and document IT implementation processes and best practices.
What you will need
A passion and curiosity for all things related to IT
4+ years of experience managing an IT set-up at a company, helping customers implement IT products, or selling IT solutions. This role requires a strong understanding of the below:
Fleet Management, UEM, RMM, MDM, device and identity provisioning, Zero Touch, and Endpoint Lifecycle Management. Familiarity with other IT products such as Googl

📌 Implementation Specialist, IT (Bengaluru)
🏢 Rippling
📍 Bengaluru