Job Title: Customer Sales Associate – International Voice & Chat (Freshers) Location: Pune

We are looking for enthusiastic and customer-oriented Graduate Freshers to join our International Voice & Chat process in Pune. This is an excellent opportunity to start your career in the BPO industry, where you will interact with international customers, resolve their queries, and provide a seamless customer experience through voice and chat support.

Handle inbound and outbound customer interactions via voice and chat.

Deliver exceptional customer service while maintaining professionalism.

Ensure adherence to process guidelines, quality standards, and productivity metrics.

Graduate freshers are eligible to apply.

Excellent verbal and written communication skills in English.

Robust customer service orientation and problem-solving skills.

Willingness to work in rotational shifts.

Basic computer knowledge and typing skills.

Candidates with prior BPO experience may also apply.

5 days working

~Rotational shifts (as per business requirements)

📌 Customer Support Specialist, Customer Experience (Pimpri-Chinchwad)
🏢 WNS
📍 Pimpri-Chinchwad