The Senior Manager – Regional Training Manager will be based out of Mumbai and will lead training delivery across multiple branche s in the assigned region. The role is responsible for strengthening employee capability through functional, behavioural, and digital learning interventions. The position requires solid facilitation skills (classroom and virtual), content creation capability, and proven experience within the financial services industr y

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Rol e: Senior Manager / Manager – Regional Training Manager

Training Delivery & Facilitation

Conduct Induction, Refresher, Functional, Product, and Behavioral training sessions for employees.

Facilitate training for customers, channel partners, and B2B stakeholders when required.

Deliver learning effectively across bo th classr oom a nd virtual (VI LT) formats.

Travel across the region to support branches, conduct sessions, and ensure consistent training delivery

Partner with branch leadership to identify gaps and recommend suitable training interventions

Digital Learning & Content Creation

Create clear,



engaging training material—presentations, guides, short videos, assessments, and simple digital modules.

Refresh and modernize existing content so it is easy to understand and accessible in digital formats.

Use tools li ke Ca nva and oth er AI-based to ols to improve the quality, design, and delivery of learning material.

Support Train-the-Trainer (TTT) programs by preparing easy-to-use content and helping design smooth digital learning experiences.

Work closely with Product Managers, SMEs, Operations, HR, and internal trainers to ensure accurate, updated training delivery

Build strong working relationships with regional/branch managers to understand business priorities and capability needs.

Communicate training plans, outcomes, and feedback effectively to leadership and stakeholders.

Maintain training MIS, reports, attendance, participant feedback, and assessments.

Ensure documentation is audit-ready

📌 Area Training Manager (Mumbai)
🏢 HDFC SKY
📍 Mumbai