Customer Relationship Executive– Frido Experience: 2–3 Years

Employment Type: Full time

Founded in 2015 and headquartered in Pune, Frido is a leading ergonomic comfort and wellness

brand dedicated to helping people walk, sit, and sleep better. has evolved into a holistic comfort brand offering footwear, cushions, pillows, and ergonomic

With innovation at its core, Frido blends science, design, and technology to create products that

Ergonomic Footwear & Insoles – Designed to reduce foot strain and improve posture

• Cushions & Backrests – For enhanced sitting comfort at work or home

• Experiential Retail & Custom Comfort Solutions – Foot-scanning, posture analysis, and

As a Customer Relationship Executive, you will be the face of Frido in our Experience Centers.

Your role goes beyond sales—you will create meaningful, ergonomic lifestyle experiences for





comfort solution and a positive brand impression.

Drive individual sales targets and contribute to store-level revenue goals

• Assist customers with queries, product selection, and after-sales support

• Support calling activities, follow-ups, and lead conversions as per store requirements

• Maintain store hygiene, grooming standards, and brand presentation

• Follow VM guidelines and ensure products are displayed as per brand standards

• Assist in inventory handling, stock arrangement, and cycle counts when required

• Share customer feedback and insights to help improve in-store experience and product

2–3 years of experience in retail sales or customer-facing roles

•

📌 Managing / Sales Director (Pune)
🏢 Frido
📍 Pune