Customer Relationship Executive– Frido Experience: 2–3 Years
Employment Type: Full time
Founded in 2015 and headquartered in Pune, Frido is a leading ergonomic comfort and wellness
brand dedicated to helping people walk, sit, and sleep better. has evolved into a holistic comfort brand offering footwear, cushions, pillows, and ergonomic
With innovation at its core, Frido blends science, design, and technology to create products that
Ergonomic Footwear & Insoles – Designed to reduce foot strain and improve posture
• Cushions & Backrests – For enhanced sitting comfort at work or home
• Experiential Retail & Custom Comfort Solutions – Foot-scanning, posture analysis, and
As a Customer Relationship Executive, you will be the face of Frido in our Experience Centers.
Your role goes beyond sales—you will create meaningful, ergonomic lifestyle experiences for
comfort solution and a positive brand impression.
Drive individual sales targets and contribute to store-level revenue goals
• Assist customers with queries, product selection, and after-sales support
• Support calling activities, follow-ups, and lead conversions as per store requirements
• Maintain store hygiene, grooming standards, and brand presentation
• Follow VM guidelines and ensure products are displayed as per brand standards
• Assist in inventory handling, stock arrangement, and cycle counts when required
• Share customer feedback and insights to help improve in-store experience and product
2–3 years of experience in retail sales or customer-facing roles
•
📌 Managing Director Sales (Pune)
🏢 Frido
📍 Pune