Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. Emeritus' short courses, degree programs, qualified certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Founded in 2015, Emeritus, part of Eruditus Group, has more than 2,000 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. Following its $650 million Series E funding round in August 2021, the Company is valued at $3.2 billion, and is backed by Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann.

We are looking for an Assistant Manager to lead our Webinar Operations function. The right candidate will bring a structured approach to operations, a strong focus on process improvement and performance management,



and the ability to coordinate effectively across teams to ensure seamless delivery. Operations & Process Management

Write detailed workflows and SOPs that bring consistency, clarity, and accountability to daily operations

Explore and implement automation opportunities to reduce manual dependency and improve efficiency

Coordinate proactively with Academic Delivery, Program Support, Tech and LMS teams on day-to-day operational needs and improvement initiatives, ensuring alignment and timely resolution of cross-functional dependencies

Serve as the primary point of contact for any questions or escalations related to webinar operations, managing them with a structured approach and transparent communication throughout

Performance & Quality

Track performance and share structured, actionable feedback that drives measurable improvement

Perform root cause analysis on recurring issues and implement preventive fixes — not just one-time corre

📌 Assistant Manager (India)
🏢 Emeritus
📍 India