~ Manage daily collections operations and ensure achievement of collection and recovery targets.
~ Lead, coach, and mentor team leaders and collection executives to improve performance and productivity.
~ Monitor collection strategies and implement action plans to reduce delinquency rates.
~ Review team performance through regular audits, dashboards, and performance reports.
~ Ensure compliance with banking regulations, company policies, and customer service standards.
~ Drive customer-centric collection practices while maintaining skilled and ethical recovery methods.
~ Analyze portfolio trends,
📌 Assistant Director of Housekeeping (Chennai)
🏢 TP
📍 Chennai