Company Description TeachEdison is an education technology company dedicated to building high-performance software for educators. The team is currently focused on EdisonOS, a powerful digital testing platform designed specifically for test-prep tutors. TeachEdison aims to streamline assessment creation, delivery, and analysis, helping educators improve learner outcomes. The company values innovation, reliability, and user-centered design, creating tools that make teaching more productive and impactful.

Role Description This is a full-time remote role for a Customer Success Executive. The person in this role will guide new and existing educators and test-prep tutors in successfully adopting and using EdisonOS, including onboarding support, platform walkthroughs,



and best-practice recommendations. Day-to-day responsibilities include responding to customer inquiries, resolving issues, monitoring usage and satisfaction, and proactively engaging accounts to drive product usage and retention. The Customer Success Executive will collaborate with product and support teams to relay customer feedback, identify improvements, and contribute to a seamless customer experience. Customer Satisfaction and Customer Retention skills to ensure a positive, long-term relationship with educators and test-prep tutors.

Customer Support and

📌 Pensions Executive (Coimbatore)
🏢 TeachEdison
📍 Coimbatore