Position: Offshore Delivery Partner
Responsibilities: Offshore Delivery Management/Head | Global Service Delivery & Business Growth
Summary:
Experienced leader driving end-to-end delivery for global clients across USA, Europe, APAC, China, and Japan. Proven track record in Offshore Delivery Management, operational excellence, strategic growth, and customer success.
Domain: P&C; Insurance /Commercial Insurance/ General Insurance.
Leaders must have managed P&C; insurance delivery for any or all area such as Underwriting, Claims, Finance, Actuarial etc.
Client Service Delivery:
- Lead end-to-end delivery management for multiple clients across global regions, including USA, Europe, APAC, China, and Japan.
- Implement robust governance frameworks to optimize service delivery and ensure compliance with operational standards.
- Drive metrics-based performance management and proactive risk mitigation strategies.
- Develop and execute growth strategies to enhance customer satisfaction and retention.