This job is with Deutsche Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Position Overview Role Description Ensuring DB Service Standards wrt to Customer Service, Compliance and Corporate Security are adhered too. Ensure total Compliance of all audit guidelines set by External (RBI, NSDL) and Internal OR Auditors. Create a sales & service environment across service team Backup to service head What we’ll offer you As part of our flexible scheme, here are just some of the benefits that you’ll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs.



and above Your key responsibilities Ensure strict adherence to all internal and external guidelines (KYC & Money Anti Launderings, Audits) Ensure proper monitoring of expenses and controlling costs, waiver tracking & lead management Ensure proper display of all Regulatory Circulars in the Area Proper Accurate processing of all account opening forms MF applications Voucher Management, Rules of Custodianship, Key Management guidelines, are followed without any deviation Exception handling / deferral tracking and monitoring Suspicious transactions, large cash txn's, NR Credits are reviewed and the necessary process is followed as per the guidelines laid Ensure Area has a clean Mystery Shopping Audit report both by Internal as well as External auditors Ensure proper tracking, responses and closures of all Customer Complaints within the committed TAT's. Leading a team of Customer Service Executives and create a cross sell setting across the Service Team. Ensuring best in

📌 Private Banking Senior Advisor, AVP (Gurugram)
🏢 Deutsche Bank
📍 Gurugram