Job Description *PLEASE FOLLOW OUR AUVIDAX LINKEDIN PAGE*
Work Mode: 100% Remote – Work From Anywhere
Engagement: Long-Term Contract
Compensation: ₹160 per hour
Work Schedule: US Business Hours
Client Base: US
Experience: Customer support experience preferred; exposure to US/UK clients is an advantage.
What You'll Be Doing As a Remote Customer Support Agent, you will represent our clients and provide professional, friendly, and efficient support to their customers.
Key Responsibilities
- Handle customer interactions professionally and courteously.
- Respond to customer queries and provide accurate information.
- Build positive relationships with customers through excellent communication.
- Understand customer concerns and identify appropriate solutions.
- Maintain accurate records of customer interactions when required.
- Resolve issues efficiently while maintaining a high standard of customer service.
- Communicate confidently with US-based customers and clients.
- Follow client-specific processes, guidelines, and service standards.




- Maintain professionalism and confidentiality while handling client information.
- Consistently meet quality, productivity, and customer-service expectations.

What We're Looking For We're looking for individuals who are reliable, skilled, articulate, and comfortable working independently in a remote environment.
Essential Requirements Excellent English Communication
Strong spoken and written English is a must. You should be comfortable communicating with US customers and understanding different accents and communication styles.
Your Own Windows 11 Laptop
- Windows 11 operating system
- Minimum 12 GB RAM
- Reliable, high-performance system suitable for remote work

High-Speed Internet
- Minimum 75 Mbps internet speed
- Stable and reliable connection is essential for uninterrupted customer support.

Dual Monitor Setup – Mandatory
- One additional monitor setup is required.
- Laptop/system must support an additional monitor.
- HDMI

📌 Remote Customer Support Agent (Karnataka)
🏢 Auvidax
📍 Karnataka