Introduction

Technical Consultant – Retail Supply Chain
Job Summary
We are looking for a Technical Consultant with in-depth technical knowledge of the Symphony GOLD architecture and the connections between its modules — CENTRAL, GWR, GCO, GSO, GSM2, and GII — for maintenance, small-change delivery, and project-pool assignments across Nordic and regional grocery accounts.
This is a client-facing role combining cross-module GOLD technical work with in-depth GII integration knowledge, KPI development on the Stormbase in-memory database, and expert-level development and management of Katalon test-automation cases, grounded in solid knowledge of retail processes.

Job Description

Key Responsibilities
GOLD Architecture & Integration
- Analyze and resolve issues spanning module boundaries (CENTRAL, GWR, GCO, GSO, GSM2, GII) using in-depth knowledge of the GOLD architecture and inter-module data flows.
- Own GII integration work: interface analysis, configuration, and issue resolution.
- Deliver CENTRAL standard and customer-specific maintenance and small-change GAPs (e.g.,



forecast-maintenance batch adjustments) from specification to acceptance.

Analytics & KPI Development
- Develop and maintain KPIs on the Stormbase in-memory database.
- Support forecasting/replenishment batch domain monitoring and correction on assigned accounts.

Test Automation & Quality
- Develop, manage, and maintain Katalon test cases and automation suites for regression coverage of GOLD estates.
- Support acceptance testing on project-pool assignments for a tier-1 Nordic grocer.

Customer Engagement
Work client-facing in English across Nordic and regional accounts, including functional clarification with business users.
Qualifications
- 2+ years of retail domain knowledge with solid understanding of retail processes.
- In-depth technical knowledge of the architecture of Symphony GOLD or an equivalent renowned, market-established and referenceable SCM solution, including the connections between i

📌 Technical Consultant – Retail Supply Chain (Bengaluru)
🏢 SymphonyAI
📍 Bengaluru