Description
The Infrastructure TechOps Lead is accountable for the operational excellence, reliability, security, compliance, financial governance, and lifecycle management of Daimler Truck's global Infrastructure Services portfolio.
Acting as the senior technical authority for RUN operations, the role owns service stability, operational performance, provider governance, risk management, and continuous improvement across all infrastructure domains. The position ensures infrastructure services remain secure, resilient, cost-efficient, and aligned with business requirements while driving operational transformation and technology modernization.
The role serves as the key interface between Architecture, SIAM, Cyber Security, Managed Service Providers, and Business stakeholders to deliver world-class infrastructure operations.

Scope of Services
The role oversees operational governance across infrastructure domains including:
- End User Computing & Digital Workplace
- Compute & Virtualization Platforms
- Storage & Backup Services
- Data Center Infrastructure




- Enterprise Network & Connectivity Services
- WAN, LAN, Wireless & Internet Services
- Cloud & Hybrid Infrastructure Operations
- Infrastructure Security Services
- Monitoring, Observability & Automation Platforms

Responsibilities
Infrastructure Service Ownership
- Own operational health of global Infrastructure Services.
- Accountable for service availability, reliability, resilience, and performance.
- Govern service lifecycle from transition into operations through retirement.
- Ensure infrastructure platforms meet business, security, and regulatory requirements.
- Drive operational readiness and supportability of current technology initiatives.

Operational Governance & Service Excellence
- Establish and govern operational standards, SLOs, KPIs, OLAs, and runbooks.
- Lead operational review forums and service governance mechanisms.
- Monitor service performance and proactively address operational risks.
- Drive ser

📌 DTICI_Infra_TechOps_ (Bengaluru)
🏢 Daimler Truck
📍 Bengaluru