Summary of Role Responsibilities
• Drive the sales budgets for the concept
• Drive sell thru at category level (pre EOSS and EOSS within the season)
• Analyze product performance, identify performing and non-performing products, recommend required
actions and implement the approved actions
• Drive adherence to the retail SOPs, retail standards, floor hygiene standards and processes for the concept
(including omni channel SOPs and processes)
• Implement the marketing promotions as per defined guidelines
• Share feedback on the marketing promotions for necessary action
• Maintain optimum stock for the concept in collaboration with relevant stakeholders
• Analyze the brand and category performance and recommend required actions for rapid moving and slow
moving styles
• Review and ensure adherence to the standards of customer service
• Follow up and ensure all customer issues and complaints are resolved as per defined timelines
• Manage and guide the team to deliver on the job
Part II
Key Job Responsibilities
Sales and Profitability




• Provide inputs to the TCMs in creating the concept road map
• Drive the sales budgets for the concept
• Review concept sales achievement versus the budgets and take required actions to address concerns
at an individual KPI level
• Provide inputs for optimum private label mix for the concept and implement as per guidelines
• Provide feedback on product performance of the previous season and expectations for the coming
season to the TCMs
• Drive sell thru at category level (pre EOSS and EOSS within the season)
• Analyze product performance, identify performing and non-performing products, recommend
required actions and implement the approved actions
• Understand the targets and incentive plans given by brands to their staff (shared by the TCM) and
monitor against the actual performance
Concept Operations Management
• Undertake floor walks and ensure adherence to the retail SOPs, retail standards, floor hygiene
standards and processes for the

📌 Concept Manager-1 (Chennai)
🏢 Landmark Group
📍 Chennai