Position Summary...
As the Senior Director – Technology Operations for Sam’s Club’s India Development Center (IDC) in Bangalore, you will provide strategic leadership and operational oversight for a multi-domain technology organization that enables Sam’s Club’s in-club operations, omnichannel experiences, merchandising, and e-commerce capabilities.

In this role, you will translate business and technology strategy into scalable solutions and high-impact programs, while driving operational excellence, financial accountability, risk management, and execution discipline across a complex portfolio of initiatives. You will partner closely with U.S.-based product, business, technology, and operations leaders to shape strategic priorities, optimize investments and resources, and deliver measurable business outcomes.

You will play a critical role in strengthening technology execution, enabling innovation, and building a high-performing organization that delivers reliable, scalable, and differentiated technology capabilities for Sam’s Club.

What you'll do...
About the Team




Our team provides strategic planning, program leadership, and operational governance to deliver technology solutions that create meaningful value for members, associates, and the business. We lead complex, cross-functional initiatives with a strong focus on execution, financial stewardship, risk management, and measurable outcomes.

Working closely with business, product, technology, and operations stakeholders, we use data-driven insights to influence decisions, establish transparent priorities, and drive alignment across the organization. Through disciplined program management and continuous improvement, the team fosters a culture of accountability, innovation, collaboration, and operational excellence, enabling Sam’s Club to advance its technology capabilities and achieve its strategic objectives.

What You’ll Do
- Shape and execute technology strategy across Retail, In-Club Operations, Omnichannel, Merchan

📌 Senior Director, Technology Operations (India)
🏢 WM Global Technology Services India
📍 India